trex composite decking recall

Reasons Behind the Recall

The TREX composite decking recall has been a significant event in the construction industry, raising concerns among homeowners and contractors alike. The recall was initiated due to potential safety hazards associated with certain models of TREX composite decking products. Specifically, the issue stems from a manufacturing defect that could lead to premature deterioration or failure of the decking boards under certain conditions. This defect can result in the boards breaking or cracking, posing a risk of injury to those using the deck. According to the Consumer Product Safety Commission (CPSC), the recall affects specific production batches identified by their lot numbers. Homeowners are encouraged to check their product against the list of affected items provided by TREX on their official website.

Affected Product Lines

The recall encompasses several popular TREX composite decking lines, including but not limited to the Transcend, Enhance, and Signature series. These lines were manufactured between 2017 and 2020, with specific lot numbers indicating the affected batches. It is crucial for consumers to identify their decking materials accurately to determine if they fall within the recall parameters. TREX has made it relatively straightforward for customers to verify whether their products are part of the recall by providing detailed instructions and a searchable database on their official site. This proactive measure ensures that all potentially affected parties are promptly informed and can take appropriate action.

Steps Homeowners Should Take

If you have purchased any of the affected TREX composite decking products, it is imperative to take immediate action to ensure your safety and that of your family. First, visit the TREX official website and enter your deck’s lot number into the search tool provided. If your product is identified as part of the recall, contact TREX customer service to arrange for a free inspection and replacement. In some cases, TREX may offer a full refund or credit towards future purchases as compensation for the inconvenience. It is advisable to document all correspondence and keep records of any replacements or refunds received. Additionally, homeowners are encouraged to consult with a professional contractor to assess the condition of their deck and discuss necessary repairs or replacements.

Reference

Consumer Reports: TREX Composite Decking Recall

TREX Official Website: Recalls and Warranties

Baoding Plastroy WPC Products

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Baoding Plastory New Materials Co., Ltd. is a manufacturer of decorative materials with over 9 years of experience and 56 separate production lines.

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